It took more than 2 weeks to get the loan, unnecessary delay as explained below: - around 6 working day to tell me I need to provide a future salary of September. Finally after I convinced you that I need money urgently and I can't wait until September salary is out, I already lost 4 days. - After that I submitted the document through the upload tool and called customer service who confirmed that you already received everything. - After 5 days, I called again and you said the document received yesterday.